Terms and Conditions
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Terms and conditions

Terms and conditions:

  1. Neptune Yacht Rental LLC maintains the website https://www.neptuneyachtsdubai.com/.
  2. United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
  3. ‘’Visa and Master Card and AED will be accepted for payment’’.
  4. ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’.
  5. ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’.
  6. ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’.
  7. ‘’User is responsible for maintaining the confidentiality of his account’’.

Privacy Policy:

  1. ‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’.
  2. ‘’ Neptune Yacht Rental LLC will not pass any debit/credit card details to third parties’’.
  3. ‘’ Neptune Yacht Rental LLC takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://www.neptuneyachtsdubai.com/) cannot guarantee the security of any information that is disclosed online’’
  4. ‘’ Neptune Yacht Rental LLC is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
  5. “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

Refund Policy & Cancellation Policy

Customer can cancel their order 30 days (720 hours) or more before the scheduled time of your trip. 50% refund will be refunded to the customer. The booking is non-refundable within a period of 30 days (720 hours) before the scheduled time of your trip. Please allow for up to 45days for the refund transfer to be completed. Refunds will be done only through the Original Mode of Payment.

Payment Confirmation (for Services):

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.